Terms and Conditions

Effective as of June 10, 2026

What these conditions cover

These service terms explain the rules that govern your access to and use of Novig Casino’s website, mobile apps, player accounts, games, sweepstakes, promotions, and related services. By registering, logging in, placing trades or bets, making purchases, or otherwise using the platform you agree to these conditions. This page sets out the main rights, responsibilities, and limits that apply when you use Novig Casino.

Who may use Novig Casino

Novig Casino is intended for adults only. You must be at least 21 years old and legally permitted to participate in sweepstakes or online sports prediction markets where you are located. It is your responsibility to ensure that online wagering or sweepstakes participation is lawful in your jurisdiction.

Access may be restricted in certain states and regions. We do not permit users from Alabama, Colorado, Idaho, Louisiana, Michigan, Montana, Nevada, or Tennessee to register or use the service. Novig Casino reserves the right to refuse registration or block access from locations where operation would be unlawful or restricted.

Account registration and basic rules

To create an account you must provide accurate, current, and complete information. Accounts must be registered in the real name of the account holder, and each person may only maintain the number of accounts permitted by Novig Casino.

When you register or later update account details, you agree that the information supplied is true. We may suspend or close accounts if information is false, incomplete, or cannot be verified. You may be asked at any time to verify identity or supply additional details to keep your account active.

Identity checks and verification

Novig Casino carries out identity and age verification to comply with regulatory, safety, and sweepstakes requirements. Verification may include requests for government ID, Social Security number verification, proof of address, and documentation to confirm payment method ownership.

Certain bonuses, redemptions, and account features are conditional on successful verification. Until verification is complete, access to promotional funds, purchase options, or redemption features may be limited or withheld.

Use, security, and responsibility for your account

Your account is personal. You are responsible for maintaining the confidentiality of your username and password, and for all activity that occurs under your account. Do not share login details, sell or transfer your account, or allow others to play on your behalf.

If you suspect unauthorized access, contact support immediately. Novig Casino is not responsible for losses that result from a compromised account where the player failed to protect login credentials.

Deposits, withdrawals, and balances

Novig Casino supports purchases and redemptions via available payment methods, including MasterCard, Trustly, and Visa. Available payment methods and processing times may vary by location and are subject to change.

Withdrawal requests may be subject to verification, review, and standard processing checks to confirm identity, payment ownership, and compliance with these conditions. Pending checks may delay processing. Novig Casino aims to process eligible withdrawals quickly; some withdrawals may be processed in under 24 hours once all verification is complete, but timing depends on the chosen payment method and external providers.

Account balances include two currencies: Novig Coins and Novig Cash. Novig Coins are virtual, for entertainment use only, and are not redeemable. Novig Cash is sweepstakes currency, redeemable at a rate of 1 Novig Cash = $1.00. Minimum redemption is 20 Novig Cash ($20). The maximum redemption limit is $10,000 per day, except that residents of Florida and New York are limited to $5,000 per day. Novig Casino reserves the right to change limits and apply additional controls where needed.

Bonuses, promotions, and how they work

Promotional offers, bonus credits, purchase matches, and free-play rewards are subject to specific bonus terms in addition to these conditions. Common conditions that may apply include eligibility requirements, wagering or playthrough rules, time limits, game eligibility, and maximum conversion or withdrawal rules.

Example offers:

• New player sign-up: 1,000 Novig Coins plus 5 Novig Cash, credited after successful verification, with a 1x playthrough requirement on Novig Cash.
• First purchase offers, daily login rewards, referral bonuses, and parlay boosts are provided from time to time; activation methods and requirements vary.

Always read the specific promotion terms before participating. Bonus balances may be categorized as “unplayed” until used in a qualifying trade or market, at which point funds may convert to redeemable Novig Cash subject to the stated playthrough requirements.

Service, game, and market availability

Novig Casino operates as a social sportsbook and peer-to-peer prediction exchange using a sweepstakes model. We make reasonable efforts to provide access to our markets and features, but availability varies by device, location, software provider, and maintenance windows.

Games, markets, features, or payment methods may be added, modified, suspended, or removed at any time. Certain offers may not be available in every state or at every moment. We do not guarantee continuous access to any particular game, feature, or promotion.

Fair play and prohibited behavior

To protect the integrity of the platform, you must not:

• Use false or misleading information, or impersonate another person.
• Engage in fraud, collusion, manipulation of trades, chargeback abuse, or bonus abuse.
• Use software bots, automation, or unauthorized tools to place trades or interact with the service.
• Allow anyone else to use your account, or use another person’s account.
• Use the site for unlawful activities or attempt to subvert systems for financial advantage.

If Novig Casino reasonably suspects abuse or unfair play, we may take actions described below.

Operator rights and restricted conduct

If we reasonably believe that rules have been broken, verification is incomplete, or suspicious activity has been detected, Novig Casino may:

• Refuse service, decline registration, or limit access to the platform.
• Suspend or close accounts, freeze balances, withhold bonuses, or cancel pending redemptions while an investigation is carried out.
• Recover funds and apply adjustments where bonus terms have been breached.

These actions will aim to be proportionate and fair. In cases where an account is closed because of breach or fraud, redeemed Novig Cash may be withheld until verification and any required remediation are complete.

Errors, display mistakes, and technical issues

From time to time there may be technical errors, display mistakes, incorrect account balances, mispriced purchases, or game interruptions. Novig Casino reserves the right to correct obvious errors, void orders or trades created by mistakes, and to take reasonable measures to fix issues.

Where practical, we will notify affected players and adjust balances in a fair manner. If a technical problem affects your session, contact support so we can review the matter.

Responsible play and player protections

Gambling and sweepstakes activities are forms of entertainment, not a means to generate income. If you choose to play, do so responsibly. Novig Casino offers tools to help manage play, such as deposit limits, session reminders, and self-exclusion options. You can access responsible gaming tools from your account settings, or learn more at our Responsible Gaming page.

If you feel your play is becoming a problem, consider using limits, taking a break, or seeking professional help.

Intellectual property and permitted use

All content on the Novig Casino site—branding, text, graphics, software, and layout—is owned or licensed by Novig Casino. You may use the site and content for your personal, noncommercial use only. You may not reproduce, distribute, publish, adapt, or commercially exploit site content without prior written permission.

Third-party services and links

Some games, payment processing, identity checks, and technical services are provided by third parties. Those services are subject to the third party’s availability and terms. Novig Casino is not responsible for failures or interruptions caused by third-party providers.

The site may contain links to other websites. Links are provided for convenience; inclusion does not imply endorsement and Novig Casino is not responsible for content or policies of those external sites.

Limitation of liability

To the fullest extent permitted by law, Novig Casino and its directors, employees, partners, and suppliers are not liable for indirect, incidental, special, or consequential losses arising from your use of the service. Examples include losses arising from technical interruptions, third-party failures, data loss, unsupported devices, delayed payments, or incorrect information supplied by users.

Where liability cannot be excluded by law, liability will be limited to a reasonable level, which may include the refund of qualifying deposits or redeemed Novig Cash, depending on the circumstances.

No guarantees — service provided as available

The website, applications, and services are provided “as is” and “as available.” Novig Casino does not guarantee uninterrupted, error-free, or always-available operation. We will use reasonable efforts to maintain and improve service, but unexpected outages, maintenance, or external failures can occur.

Changes to these conditions

Novig Casino may update these terms from time to time. When changes are made, the new version will be published at this address and will take effect on the date shown. Continued use of the platform after changes are posted constitutes acceptance of the updated terms. We encourage you to review this page periodically.

Related policies and where to find them

These conditions work together with other important policies. Please review:

• Privacy Policy — /privacy-policy
• Responsible Gaming — /responsible-gaming
• Bonus Terms — /bonus-terms
• AML and KYC Policy — /aml-kyc
• Cookie Policy — /cookie-policy

These pages contain additional details about privacy, data handling, bonus specifics, and anti-money-laundering measures.

Contacting Novig Casino

If you have questions about these conditions or your account, contact our support team via live chat on the site, or by email at support@novig.co. Support can help with verification, account issues, responsible play tools, and clarification of promotional rules.

Acknowledgment and acceptance

These conditions are intended to create clear, fair expectations for using Novig Casino’s website, accounts, and services. By creating an account, making a purchase, claiming bonuses, or otherwise using the platform, you confirm that you understand and accept these conditions and any specific promotional terms that apply. Continued use means you agree to follow the account rules and service terms described here.